Identity Theft Complain – What to Expect From Credit Bureau

If you are not the one who has got his identity stolen many times, I am certain, you are not aware of the credit bureau responsibilities as described in The Fair and Accurate Credit Transactions Act. This knowledge will help you in form a realistic expectation from the credit bureau.

Duties of the credit bureau

The Credit bureau has following obligations:

1. The credit bureau is bound by rule to provide you free annual credit reports.
2. It has to provide credit scores.
3. The credit bureau need to enable one-call fraud alert.
4. Each and every investigation should be completed within 30 days. It may take 45 days if more documents is sought and provided.
5. It is the duty of the credit bureau to inform you within 5 days, if it feels that you have not provided enough documents to take your case forward. If it fails to do so then it must provide all the documents you send to the information provider (the vendor). The documents will be then verified by the information provider, and if anomaly is found, the said party needs to contact any of the national credit bureau.
6. On your request, the credit bureau must send the updated credit report to any party who sought your credit score in the last six month.
7. You can also ask the credit bureau to include a 100-word of the dispute in your file and in future reports, if an investigation failed to resolve the dispute.

You should check if the credit bureau is fulfilling its responsibility honestly or not. If you find any discrepancy then you can bring the issue with the concerned authority.